Travel Smart

Fees and charges
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Understanding fees and charges

It is important to understand that while you are overseas, different fees and charges may apply to your credit card such as overseas cash advance fees and foreign currency conversion fees. For instance, you could be charged overseas cash advance fees when using ATMs.

To ensure that you better understand the fees and charges that apply to your card, please download and read the document below.

ANZ Personal Banking Account Fees and Charges (PDF) and ANZ General Account Fees and Charges.

For ANZ Travel Card, please download and read the ANZ Travel Card Product Disclosure Statement.

Key fees that your should be aware of are:

  • Cash Advance fees
  • Currency Conversion fees
  • Overseas ATM Transaction fees.

 

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Important Contacts

  • ANZ Lost and Stolen Emergency Services
    +61 3 9683 7043
    (reverse charges via international operator)
  • ANZ Customer Service
    13 22 73
  • ANZ Internet and Phone Banking
    13 33 50 or
    +61 3 9683 8833
  • ANZ Mobile Phone Banking
    1300 ANZ MOBI
    (1300 269 6624)
  • BPAY®
    13 22 73
  • CardPay Direct
    13 22 73
  • Secure Sentinel
    1300 131 026
  • ANZ Travel Card Customer Service
    1800 094 003 within Australia or +61 3 9683 7777 from overseas or email: travelcard@anz.com

Dont forget to call us before you go

Telephone ANZ Customer Service on 13 22 73 when you have confirmed your travel itinerary.

Another top tip:

Be aware that fees and charges apply when making cash advances at ATMs overseas.
Find out more.