Travel Smart

MasterCard® SecureCode™
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MasterCard® SecureCode™

MasterCard SecureCode is designed to protect you against the unauthorised use of your MasterCard while shopping at participating merchants online.

Once you have enrolled in MasterCard SecureCode, your MasterCard will be recognised as being SecureCode enabled. When you make an online transaction with a participating SecureCode merchant, it will activate a two way confirmation:

  • When your Personal Message is correctly displayed, this indicates that you are able to authenticate your password with ANZ. You then enter your MasterCard SecureCode password to confirm your identity.
  • When the correct password has been entered, this will confirm your identity and the purchase will be completed.

To view a list of participating online merchants and see a quick demonstration of how easy MasterCard SecureCode is to use, please visit: http://www.anz.com/aus/ind/creditcard/MasterCard/default.asp

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Important Contacts

  • ANZ Lost and Stolen Emergency Services
    +61 3 9683 7043
    (reverse charges via international operator)
  • ANZ Customer Service
    13 22 73
  • ANZ Internet and Phone Banking
    13 33 50 or
    +61 3 9683 8833
  • ANZ Mobile Phone Banking
    1300 ANZ MOBI
    (1300 269 6624)
  • BPAY®
    13 22 73
  • CardPay Direct
    13 22 73
  • Secure Sentinel
    1300 131 026
  • ANZ Travel Card Customer Service
    1800 094 003 within Australia or +61 3 9683 7777 from overseas or email: travelcard@anz.com

Dont forget to call us before you go

Telephone ANZ Customer Service on 13 22 73 when you have confirmed your travel itinerary.

Another top tip:

Be aware that fees and charges apply when making cash advances at ATMs overseas.
Find out more.