Travel Smart
ANZ Falcon™ - Worldwide credit card security 24/7
Print Page Print icon At ANZ, we have round-the-clock security procedures to help protect your credit cards. If an ANZ analyst identifies a transaction as possibly suspect or unusual, they will try to contact you to confirm the transaction. If you can't be contacted, the analyst will make a decision on whether to block the account until you are located.
It is extremely important to contact us on 13 22 73 prior to overseas travel to ensure your contact details are up to date and that we know that you are outside of Australia. For instance your credit card could be declined by a merchant overseas when you know that there are funds available because ANZ Falcon™ has detected overseas transactions which are not the normal pattern on your account.
It's also wise to contact your telephone service provider for international access to enable our ANZ Falcon Analyst to contact you directly.
™ ANZ Falcon is a trademark of Australia and New Zealand Banking Group Limited. ABN 11 005 357 522. Falcon is a trademark of Fair Isaac Corporation (DUNS) ABN 074 664 715.
